Bus captains tell CNA about the community, camaraderie and friendships formed on early morning commutes.

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Bus captain Shanmugam Ramasamy knows his passengers’ routines by heart. Having seen them almost daily, he's not only memorised where they board and alight, but also their preferred seat on the bus.

In this little “community”, it is also possible to spot changes in passengers’ routines – which might otherwise go unnoticed. And it was one such seemingly inconsequential detail that threw Mr Shanmugam off in September last year.